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Today, I will be walking you through an overview on what RPA is and how it works for TI.com orders. Specifically, I will walk through what RPA is and the benefits of the order method, what the onboarding requirements are to get you set up with this option, a few email examples, and some frequently asked questions. So what is RPA? RPA stands for robotic process automation, which is an automated business intelligence process TI uses to learn your purchase order template so that you can place an order with that purchase order directly in our system.

Through the RPA process, you will be able to quickly place orders to TI by sending us an email with your purchase order attached without ever having to physically go onto TI.com. In order to be set up with this ordering option, you must have net terms either direct with TI or through Apruve. And you will need to get your company configured and set up in our system.

The way this process works is once your procurement team enters and generates a purchase order from your system with all the applicable information such as TI material, quantity, ship to location, purchase order number, et cetera, then you will send TI an email with your purchase order PDF attached. TI's system will then process the purchase order and send you back an order acknowledgment by email. The order acknowledgment email will confirm if the order was placed successfully or not. Then TI or Apruve will electronically transmit your invoice to you.

When sending your emails to TI, you will send your email to TI_automation@ti.com and include a subject of TIStore followed by your company name. You must attach a PDF of your PO, and then the body of the email can have whatever you would like included. The order response you will receive back from TI will come from a do not reply email address and will have an Excel file attached showing you whether each line item was processed successfully or not, which is highlighted at the bottom of the screen. If a product is out of stock, then you will see that information in the file. In the body of the email response, you will have access to our terms of sale and our customer support center which is where you can go to for help or issues.

Some frequently asked questions we get are can I place a schedule to a backlog order through RPA? No. Similar to TI.com, only available and in-stock materials can be purchased through RPA. How long does it take to get access and set up to order using RPA? The order set up in TI's system can take an average of 7 to 10 business days for completion.

Are any IT resources needed on my side to get the solution set up for my company? No. The only thing you should consider doing is training your buyers on how this process works and where to email the purchase orders to.

How can I check for available inventory? You can either check inventory by going directly to TI.com, getting access to the TI.com pricing and inventory API which requires developer resources at your company, or receiving a daily Excel file via email from TI. As part of the onboarding process, we will ask you which option you prefer to determine next steps.

What happens if I send a PO over for a device that is out of stock? TI will send you back an order acknowledgment email response with an Excel file attached where the details will be shown if a line item did not process due to inventory being out of stock. How long does it take for the RPA process to complete once I email over my PO? You should receive an order acknowledgment email in about 5 to 10 minutes after you send over your PO.

How much does it cost to use RPA? There is no cost to use RPA from the TI side. Where do I go for help or support? For issues, help, or general support you can contact TI's customer support center at TI.com/support. Thank you.